1. Order Processing
- All orders are processed within 24-48 hours after confirmation.
- Custom or bulk orders may require additional processing time.
2. Delivery Time
- Metro Cities: 3-7 business days
- Other Cities & Towns: 4-9 business days
- Remote Areas: 3-10 business days
(Delivery times may vary due to unforeseen circumstances.)
3. Shipping Charges
- Free shipping on orders above ₹499.
- A nominal shipping fee applies to orders below ₹499.
4. Order Tracking
- Once your order is shipped, a tracking link will be sent via email/SMS.
- Customers can also track their orders on our website.
5. Failed Delivery Attempts
- Our courier partners will attempt delivery twice.
- If unsuccessful, the package will be returned to us, and re-shipping charges may apply.
6. Damaged or Missing Orders
- If you receive a damaged, defective, or incorrect product, contact us within 48 hours.
- Our team will investigate and provide a resolution.
7. International Shipping
- Currently, we only ship within India.
8. Contact Us
📩 Email: customer@shopnixhub.com
📞 Phone: 8528456077